Questions and Answers Concerning Fences
General Questions About Butte Fence
Are you from Butte, Montana?
No. We actually started in Paul, Idaho, as Butte Irrigation. "Butte" came from a local feature in the area. The buffalo perched on top of the butte in our logo was added later. We continue to use our logo today as a symbol of longevity and strength.
How long have you been in business?
Butte Fence started in April of 1994 with two employees. We opened the Boise branch in October of 1995. We added our Twin Falls store in February 2007. We now have over 30 employees plus we use another 10 to 15 subcontractors. Our company has grown to become one of the largest vinyl fence companies in the west. Product representatives from across the nation remark that Butte Fence is one of the nicest fence facilities in the nation.
Do you sell and install only vinyl fence?
We started as a vinyl fence company but customers wanted us to supply them with more products. Today we sell and install wood, chain link, and wrought iron fence. We also developed and engineered patio covers and gazebos. Decks and boat docks are installed using the latest composite products. Porch railing for commercial and residential applications is produced with both vinyl and composite materials. A variety of maintenance free garden items are built in our shop, including picnic tables, arbors and trellis.
Do you have your own crews?
We do have our own internal crews. We also have subcontractors who work primarily for us.
Do you guarantee your installation?
Vinyl fence and patio covers are guaranteed for five years and wood fence and decks are guaranteed for one year.
Do you provide free estimates?
Our outside sales staff will visit homes within a one hundred mile radius. After meeting with the customer to discuss the project, they prepare a written estimate. Those estimates are returned to the customer within one to five working days depending on the type of project. This service is free of charge.
Do you have a showroom?
Both our Boise and Twin Falls facilities has a wide variety of product on display. We recommend our customers to visit our showroom to see what separates us from other fence companies.
Can I just purchase materials from you?
Certainly! Our trained sales staff can provide valuable installation information for your project. Virtually everyone on the sales staff started as an installer. At our Meridian office we have displays that help in discussing your installation. We will even custom cut fence panels or other items to meet your specific needs. Typically we do not build your vinyl gate until you have set your posts. This insures the gate will fit the opening.
Do you deliver?
Yes. We have several delivery trucks and we will deliver for a small fee. We also ship products all over the Northwest.
After I select you as a contractor, how long before my job is installed?
Once we have your approval it will typically take one to four weeks before we start your job. From March to October, all of our crews may be booked out for four weeks. From November through February, the crews are typically out one to two weeks, however, weather during this period can affect start and completion dates.
Vinyl Fence questions
How durable is vinyl fence?
Our vinyl fence products come with a limited lifetime warranty. Solid privacy fence, per manufacturers design, is able to withstand winds of one hundred miles per hour.
Do you use concrete to set your posts?
We will use between 100 and 150 pounds of concrete per post. In addition, our posts are 'wet' set with concrete inside and outside the post to provide the most secure post set.
What is inside the vinyl?
Vinyl posts are hollow and they will flex to a small degree. They have greater flex and memory capability than wood. Gate posts are reinforced with a 14 gauge galvanized steel insert to eliminate any flex.
What colors are available?
White and sand are the primary colors. However gray and khaki colors are also available and are on display at our showroom.
Does vinyl get brittle when it's cold?
The product contains impact modifiers to protect against cold temperatures. Our crews have installed when temperatures were below zero.
Does it degrade in the sun?
Titanium dioxide is mixed into the compound to minimize the effects of the sun. TIO2 is the active ingredient in sunscreen. By co-extruding the product the manufacturer insures the highest density of the product on the outer layer where it is needed the most.
What is co-extrusion?
Co-extrusion brings two layers of vinyl material together at extreme heat. This process provides a molecular bond between the inner and outer layer. It allows the manufacturer to concentrate certain chemicals where they are needed the most.